We collect personal information you provide directly, such as when you sign up for our Service, create a user profile, or contact us. This may include your name, email address, phone number, postal address, professional title, company, and interests in products or services. We also collect information automatically, like your IP address, browser type, device information, and usage data (e.g., pages visited, email interactions) using technologies such as cookies and web beacons. We do not collect sensitive information like racial or ethnic origins, political opinions, or health data.
We use your personal information to provide and improve our Service, deliver requested information, and enhance your user experience. This includes tailoring advertisements and content, preventing fraudulent use, ensuring compliance with our Terms of Use, and maintaining records of our interactions with you. We may also use your information to contact you about products, services, and offers that might interest you, though you can opt out of marketing communications at any time.
We do not share your personal information with third parties without your consent, except in specific cases. We may share it with service providers (e.g., for payment processing or data storage) who assist us, but only as necessary and under confidentiality agreements. We also share data with suppliers, producers, and distributors to facilitate their sales and marketing activities related to products you're interested in. Additionally, we may disclose information in public areas of our Service (e.g., user profiles), during business transfers, to protect our legal rights, or to comply with legal obligations like law enforcement requests.
You can opt out of commercial emails by following the unsubscribe instructions in the email or by contacting us via our website. You can also opt out of other promotional communications (e.g., postal mail) by reaching out through our contact form. Note that opting out may take up to ten business days to process, and you may still receive administrative messages related to your use of the Service after opting out of marketing communications.
You can access and update your personal information by logging into your account settings on our Service. To access or amend other data we hold, or to request account deletion, contact us via our website. If you’re in the EU, you have additional rights, including the right to access, rectify, erase, restrict processing, data portability, and object to processing for legitimate interests or direct marketing. We’ll process deletion requests within a reasonable time, though we may retain some data for legal obligations or legitimate reasons.
We retain your personal information for as long as necessary to fulfill the purposes outlined in our Privacy Policy, unless a longer retention period is required or permitted by law. If you request removal of your personal information and close your account, we’ll delete your data from our systems within 30 days of receiving the request. Aggregated and anonymized data that no longer identifies you may be kept to support the Service.
Our servers and data centers are located in the United States. If you use the Service from outside the U.S., your personal information will be transferred to the U.S. for storage and processing. We may also transfer your data to other countries for storage, processing, or to fulfill your requests. By using our Service, you consent to this transfer. Note that privacy and data security laws in these regions may differ from those in your area.
We take commercially reasonable steps to protect your data, including measures to prevent accidental loss, unauthorized use, or disclosure, and restricting access by our staff. Our Service is hosted by a third-party hosting company with adequate security controls, and our staff follows industry-standard practices like using strong passwords and anti-virus software. We also review the security of third-party processors we use. However, no data transmission over the internet or encryption method is 100% secure, so we cannot guarantee absolute security.
Our Services are not directed to children under 16, and we do not knowingly collect their personal information without parental consent. If we learn we’ve collected such data, we’ll delete it as quickly as possible. If you believe we may have collected information from a child under 16, please notify us via our website.
If you have questions or concerns about your privacy or our data practices, please contact us via the contact form on our website or through the contact details provided on our site. For EU or Swiss individuals, we’re committed to resolving complaints, and unresolved issues can be referred to JAMS at https://www.jamsadr.com/eu-us-privacy-shield. EU residents can also lodge complaints with their local data protection authority.